- How Ramos GameX Studios inc defines your data
Directly collect information
Basic information: email/mobile phone number (registered account), nickname/avatar
Game behavior data: level progress, achievement unlocking, operation log
Payment information: order number, transaction time encrypted transmission, we only retain transaction vouchers
Device information: IP address, device model, operating system
Indirectly collect information
Third-party cooperation: public information obtained through other platforms (user active authorization required)
Social function: When the user authorizes the binding, the friend list may be obtained (for in-game social recommendation)
🛡️ 2. How your data is protected
Technical security layer
Transmission encryption: TLS 1.3 protocol is enabled for the entire site, and sensitive data (such as passwords) is stored in hashes
Access control: Only the [development/operation/customer service] team can access the data according to the principle of least privilege, and the operation log is retained for 180 days
Attack and defense drills: [penetration test/DDoS simulation attack] drills are conducted every month, and [ISO 27001/SOC 2] Certification
Organization management
Employees sign the “Data Confidentiality Agreement”, and legal liability will be pursued in the event of leakage
Invite third-party institutions to conduct data compliance audits every year
🎮 III. How your data is used
Core service scenarios
Account security: abnormal login through device fingerprint recognition, triggering secondary verification
Game experience optimization: analyze level card data, dynamically adjust the difficulty curve
Community operation: anonymize when displaying player UGC content (such as “Player A defeated the BOSS”)
Legal compliance scenarios
When responding to investigations by law enforcement agencies, require the provision of valid legal documents such as [court order/search warrant]
In disputes involving recharges by minors, [recharge time/IP location] may be retrieved to assist in judgment
👶 4. Special protection: Minor players
Age verification mechanism
When registering, you must select an age range (such as <13 years old/13-17 years old/≥18 years old), and different permissions apply to different age groups
Users <13 years old need to confirm with their guardian’s email address, and the [social/in-app purchase/live broadcast] function is closed by default
Guardian control tool
Right to data clearing
Guardians can request to delete all data of minors at any time, and the processing time is ≤7 working days
🌐 5. Your data sovereignty
Right to know
You can view at any time:
The type and source of the data currently collected
Data retention period (such as deletion within 180 days after account cancellation)
Right to control
Right to access: Request a copy of personal data (CSV format)
Right to correct: Modify basic information such as nickname/bound email address
Right to delete: If conditions are met, the account and related data can be permanently deleted
